Building a positive relationship with your Lynbrook tenants is one of the most important things a property owner can do. The relationship between a tenant and their landlord is a fundamental part of a successful investment property. Because of that, you need your tenant’s willing cooperation to keep your property in good condition.
If your relationship with your tenant goes sour or becomes combative, your ability to work productively together will decrease. Luckily, there are many things you can do as the property owner to foster a positive relationship with your tenant.
Possibly the most significant approach you can do to create a positive relationship with your tenant is to develop strong communication skills. Establish and maintain open lines of communication with your tenant. At that time, when the tenant contacts you, respond quickly to their questions and resolve their problems. If you are unable to personally field tenant calls, then it is important to hire someone who can do it for you.
A quality property manager will be able to communicate effectively with your tenant on your behalf. However, it is not important who will be communicating directly with your tenant, just be sure to give your tenant plenty of clear information, explain why things are happening, and provide advance notice if anything changes.
Another main factor of a positive tenant relationship is trust. As the Lynbrook property manager, you can encourage your tenant to trust you by following through on your promises. If you tell them that you will be somewhere at a specific time, show up at that time. If you tell your tenant about plans to fix or update certain parts of the property, give them a clear timeline for those repairs and then complete them as promised.
When a tenant starts to feel a bond of trust for their landlord or property owner, they are more likely to work cooperatively to keep the property in good condition and tell you about minor repair issues before they become big problems.
Additional components of a positive tenant relationship involve respecting boundaries. As a landlord, it is important to set clear boundaries for yourself and your tenants. If you need to visit the property, be sure to give advance notice and set up a time that is fit to the timetable of your tenant. The last thing you want is for your tenant to think that to satisfy your interests, you have violated their privacy or their quiet enjoyment of the property.
Lastly, you can foster a positive relationship with your tenant by listening to suggestions and documenting everything. Come up with a strategy for your tenant to give you feedback on your rental property, and show them that you are considering those suggestions. It may be as simple as an email exchange, which will provide both an opportunity to discuss plainly with your tenant and provide documentation of your conversation.
It doesn’t matter how you choose to communicate with your tenant, for as long as you make sure to document everything. Keep all emails, letters, notices, and voicemail messages related to your rental property and your tenant. If an issue or contradiction should emerge, this paper trail will be an invaluable resource for settling the matter swiftly.
As a property owner, it is in everyone’s best interest to keep things friendly and professional. Your prosperity as a real estate investor depends upon good tenant relations. Keep your tenants happy and comfortable so they can help you optimize your rental income for many years to come.
At Real Property Management Innovation, we treat your renters and property with the utmost professionalism and respect. Call us at 516-570-9275 today, or contact us online to see what we can do for you!
We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.